British Airways does not condemn the Indian company for flight disruption

London, May 29: British Airways did not intercept large aircraft for Indian IT firm that hit more than 1,000 aircraft last weekend. British Airways was told by registrars that it was not due to "power failure" for events canceled on May 27 from Heathrow and Gatwick airports in London. "The integration and security of our IT systems is not compromised, we offer a range of suppliers around the world and it is a very common practice in all industries," British Airways CEO Alex Cruz told The Registrar.
The unions had blamed the airline's decision last year to outsource IT jobs to India for the mass disruptions. The GMB union, which had cautioned against outsourcing jobs, said BA laid off hundreds of IT staff and gave away the work to India. The union blamed cost cutting for the travel chaos. According to Cruz, many of the airline's IT systems were back on Sunday "and my colleagues across the airline are working very hard to build back our flight programme and get as many of our customers as possible away on their travels. "The airline's IT teams are 'uninterrupted' to address issues," Cruz added. According to The Guardian, British Airways has suffered a loss of at least 100 million pounds, resulting in an extra customer care and a lost business.